If you’ve been worried about the new generation of Millenials – their habits, desires, characteristics – well, you’d better be ready because the onboarding of Generation Z to the customer population is coming on quickly.
Here’s an article that gives some insight that may make you start thinking about ways you might need to shift focus now, so that transitions are easier as your new customers make their way in your front door (or to your Web front door!).
Start Preparing Your Business for the Generation After Millennials: Is retail dying? Many business people, myself included, have opined that with the increased acceptance and convenience of online shopping, consumers will eventually cease to visit retail stores altogether and instead shift their shopping online, specifically through mobile devices and apps. – by Peter Gasca – http://www.entrepreneur.com/article/235564